We appreciate your interest in our product. iQO2 perceives a premium level of support for all her users and we have bundled the most common questions and topics below, and on Zendesk. Still looking for answers, or need a tailor-made solution? Drop us a line.
Can I try iQO2 before I buy it?
Yes. After you sign up for your athlete or coach free trial, you get access to all the plan features for 30 days. No credit card is required to start your trial. We just ask for some basic info, like your name and email address which your account will be associated. Was this answer useful? You might want to check out our sign up page
What happens at the end of my trial?
Your trial will become your permanent iQO2 athlete or coach account. If you end up deciding that you’re not ready for our commercial products, you can use the free athlete edition. Was this answer useful? You might want to check out our feature page
How can I connect with a coach?
The connection between athletes and coaches is only possible if both have a iQO2 account and accept the request to connect with each other. The request is send by the athlete or coach, but the connection will appear on hold until the other party accepts the request. Was this answer useful? You might want to check out our athlete page
Do I have to pay to connect with a coach?
The connection over the coaching platform between a coach and an athlete is free of charge. No additional fee has to be paid to connect with each other. Was this answer useful? You might want to check out our athlete page
Is iQO2 available for Mac users?
Our engineers are working hard on the Mac OS version. The release is planned for January 2016. Our website will be updated once this product will be available. Meanwhile, you might want to use virtualization software (e.g. Parallels, VMware) to discover our Windows version. Was this answer useful? You might want to check out our download page